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Frequently asked questions

How should I submit trade paperwork for a discount?

Is the valve included with the wall-mount bathroom faucet?

Is the valve included with the showers?

Doesn't the faucet come with a drain?

What is your return policy?

Do you offer any warranties on your products?

How can I place a customized order?

Is it possible to expedite shipping?

Is the exterior made of solid brass or just a gold finish?

What's the reasoning behind offering only express shipping?

Our comprehensive FAQ page for insightful answers to your questions about Brassna’s products, customization options, shipping details, and installation processes. This page is crafted to provide you with quick, easy-to-understand information, helping you make informed decisions and enhance your experience with our products. If your query extends beyond what's covered here, we encourage you to contact us for further assistance.