Custom order for Mona F Chahine
How should I send trade paperwork for a discount?
Simply by contacting support@brassna.com
Is the valve included with the wall-mount bathroom faucet?
Yes, rough in valve and all parts needed for installation are included
Is the valve included with the showers?
Yes, rough in valve and all parts needed for installation are included
Doesn't the faucet come with a drain?
Bathroom drains are sold separately
What is your return policy?
We, do offer a 60-day return
Do you have any warranty on your products?
5 years warranty, and we provide any replacement parts needed
How to place a customized order?
By contacting us at info@brassna.com
Is it possible to expedite shipping?
Yes, but please contact us before placing the order for the approval
Is it solid brass on the outside? Or just a gold finish?
We do offer only real solid brass without any coloring or coating
Frequently asked questions
- We exclusively utilize Free Express shipping with DHL/UPS, as standard postal services lack an advanced tracking system. Our Express shipping not only ensures a swift delivery but also empowers you to precisely track the time of your package's delivery. This clarifies our choice to rely solely on the Express shipping method. You can track your order on our TRACK YOUR ORDER page.
- We, do offer a 60-day return
- Simply by contacting support@brassna.com
- Yes, rough in valve and all parts needed for installation are included
- Yes, rough in valve and all parts needed for installation are included
- 5 years warranty, and we provide any replacement parts needed
- By contacting us on support@brassna.com
- Yes, but please contact us before placing the order for the approval
- We do offer only real solid brass without any coloring or coating